Housing Manager – City Park Co-op
Salary range: $70,000 to $80,000
Benefits: Extended medical, dental, vision care, life insurance, disability, RSP match and paid onsite parking.
Why join the City Park team?
We are the largest housing Co-operative in the heart of downtown Toronto. As a non-profit organization we provide accommodations with 770 units in 3 buildings. As an evolving organization we are faced with an ever-changing environment where there is ample opportunity for you to drive change and to have an impact on our community.
The Opportunity
Reporting to the Property Manager – the Housing Manager is responsible for managing Member Services, Rent Geared to Income (RGI) administration, Customer Service, access to information and confidentiality, report preparation at City Park Co-operative and other responsibilities as deemed necessary by the Property Manager and/or the City Park Board of Directors. This position has one direct report, the Housing Coordinator and may supervise the front of house clerical staff.
- Manage the overall RGI process including: annual reviews, calculating housing charges, maintaining all RGI files and mandatory report preparation.
- Maintain and update waiting lists for internal, external and for priority moves.
- Provide monthly vacancy, move-in and move-out reports. Coordinate the move-in and move-out schedule with the Maintenance Manager and Security Manager. This includes, parking, storage space allocation and rental.
- Support the Member Selection Committee, by identifying candidates and prepare required background material for meetings. This also includes the follow-through on decisions by the Member Selection Committee and the Board of Directors.
- Administers the Notice to Appear (NTA) process.
- Manages and tracks the member request and complaint process.
- Preparation and execution of member occupancy agreements.
- Manage and maintain the membership list.
Education & Experience:
- RGI certification and RGI management experience required.
- Post-secondary education related to the property management, office administration and/or human resources is an asset.
- 5 years of management experience and/or relevant experience with a large residential co-op or other residential building/complex focused on leasing, RGI management, and HR. Experience with City of Toronto Waitlist Management training and LTB proceedings is an asset.
Specialized Skills, Knowledge & Abilities:
- Demonstrated knowledge of co-operative housing operations in the province of Ontario.
- Knowledge of YARDI management software and other relevant HR and IT software are also an asset.
- Demonstrated leadership skills.
- Demonstrated oral and written communication skills to respond to issues, provide recommendations, and prepare reports to internal and external stakeholders (a written skills test will be administered).
- Knowledge of general business practices including HR, IT, leases, tendering for projects etc.
- Demonstrated ability to exercise discretion and judgement when handling confidential employee or corporate information.
- Demonstrated ability to work under pressure to meet deadlines and prioritize multiple concurrent and competing priorities.
- Knowledge with LTB procedures and the eviction process.
City Park Co-operative Apartments Inc. is committed to employment equity and encourages applications from all qualified candidates. We will contact only those candidates whom we wish to interview. Thank you for your interest!
If interested, please send your resume to recruiter@cpco-op.ca no later than September 13th, 2024.
