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Administrative Assistant – Fred Dowling Co-operative

FRED DOWLING CO-OPERATIVE INC. Job Posting

Administrative Assistant
Position: Permanent part-time (21 hours per week)
Salary: $19-23 per hour (commensurate with experience), plus group benefits and three weeks of vacation time to start

Application Deadline: Friday, January 3, 2025

About Us: Fred Dowling Co-operative is a vibrant, 72-unit, federally-funded townhouse and apartment complex in Toronto’s west end with a diverse community.
Position Overview: Reporting to the Manager, the Administrative Assistant will assist in providing services to the co-operative’s members in this front-facing role:

 Handling inquiries from members and external parties, providing excellent client care
 Basic financial duties including housing charge collection
 Assist with waiting lists, move-ins and move-outs, and subsidy administration
 Work order processing and liaising with maintenance staff and contractors
 General office administration including filing, correspondence, and office reception
 Some evening work is required
 Other administrative duties as assigned by the Manager

Qualifications: We are seeking a friendly, reliable, and highly organized individual who can work with minimal supervision, responds well to direction, and uses good judgement to make appropriate decisions.

 3-5 years of customer service experience is required
 3 years of administrative experience is required and basic understanding of bookkeeping practices.
 Experience with housing, subsidy administration, social services, and volunteers are assets
 Proficiency with office equipment and software including Microsoft 365 (Teams, Word, Excel, and Outlook), NewViews NPH, and HM Worx
 Must be able to work both independently and as part of team and work effectively with volunteers using an equity, diversity, and inclusion lens
 Excellent spoken and written communication skills
 Demonstrated ability to handle confidential information in a professional manner
 Effective at prioritizing tasks and responsibilities with attention to detail, and demonstrates ownership of responsibilities

Work Environment: Primarily in-person, with some flexibility for remote work; e.g., virtual meetings.

How to Apply: Please submit your resume and cover letter in a single document to [email protected] with the subject line, “Job Application – [Your Name].” We thank all applicants for their interest; however, only those selected for an interview will be contacted. No phone calls, please. Note that a job offer is contingent upon the successful completion of a background check.

Fred Dowling Co-operative is committed to employment equity and encourages applications from all qualified candidates.
95 WYCHCREST AVENUE, TORONTO, ONTARIO M6G 3X8 | 416-534-2216 [email protected] www.freddowlingcoop.ca

Administrative Assistant – Fred Dowling